YMCA of Lethbridge |
Posted Date:
March 27, 2024
Closing Date:
April 8, 2024
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Contact | YMCA of Lethbridge |
About the YMCA of Lethbridge
The YMCA of Lethbridge is a vital community organization, with a rich history dating back to 1910, and has been a cornerstone of community engagement, child and youth development, and social responsibility. Established on values of honesty, inclusiveness, respect, responsibility, and caring, the YMCA of Lethbridge welcomes individuals of all backgrounds, ages, and beliefs, fostering an inclusive environment where everyone can thrive. The Association offers a wide range of programs and services designed to promote holistic well-being, including fitness and recreation facilities, child care services, educational programs, and community outreach initiatives.
At the heart of the YMCA of Lethbridge’s mission is a commitment to building a healthier, stronger, and more connected community. Through its various programs and partnerships, the YMCA empowers individuals to reach their full potential, fosters a sense of belonging, and encourages active participation in community life. With dedicated employees, volunteers, and supporters, the YMCA of Lethbridge continues to make a meaningful impact in the lives of thousands of individuals and families, shaping a brighter future for generations to come.
Job Summary
The Director, Association Services serves the mission of the YMCA of Lethbridge by providing strategic vision, planning, oversight, and continued development of Association Services, which includes the Fund Development, Marketing and Communications, and Membership Services teams. The main goals of this position are:
1. Provide visionary leadership to the Association Services department, fostering a culture of collaboration, innovation, and accountability, to meet strategic and operational goals.
2. Ensure the successful development and execution of membership services, philanthropic, fund development, and marketing and communications strategies to enhance the Association’s visibility and financial stability.
3. Monitor trends and analytics relevant to initiatives and services within the department to determine opportunities for growth in alignment with changing Association and community needs.
Key Relationships
• YMCA of Lethbridge Leadership Team
• All Association employees and volunteers
• Community Stakeholders, including members, donors and sponsors
Nature & Scope
The Director, Association Services will be responsible for the direction and oversight of the Association Services department. The major responsibilities of this position are, but not limited to:
• Leadership and Strategic Planning
o Exemplify the YMCA of Lethbridge’s Core Values of caring, honesty, inclusiveness, respect, and responsibility.
o Collaborate with other departments, ensuring alignment of goals and objectives across the Association, timely communication and process updates, and committee engagement.
o Promote a positive, inclusive work environment, responding to escalated concerns and resolving issues in a timely manner and in accordance with Association policies and guidelines.
o Be a YMCA ambassador and strategic leader by engaging in and promoting practices and frameworks which ensure diversity, equity, inclusion, and belonging.
o Develop and maintain strategic initiatives and programs for the membership, marketing and funds development teams within the department.
o Disseminate Department specific and Association wide information through the Association efficiently and accurately.
o Demonstrate a commitment to health and safety, incident management and emergency response.
o Effectively communicate with internal and external stakeholders, providing considerable explanation, clarification, and tact on sensitive, complex, or controversial issues.
• Organizational and Department Management
o Lead and provide oversight and supervision to the Association Services department, including training and development, performance management, and workforce planning in the membership services
o Contribute to the creation and implementation of Association policies and guidelines.
o Carry out tasks requiring significant concentration and the need to assess options or evaluate past practices using analytical methods and processes regularly.
o Mentor and model best practices, setting high standards for excellence in execution.
o Work on broad problems that require strategic planning and decision-making.
o Attend all required YMCA trainings and recertifications.
• Financial Management and Philanthropic Involvement
o Provide support, guidance, and leadership to the annual fundraising and planned giving campaigns.
o Champion and exemplify the Association’s dedication to philanthropy.
o Oversee the development of the Department’s annual budget including managing capital budgets, monitoring expenditures, ensuring compliance, accurately forecasting, and investigating significant variances.
o Assess Association’s human, capital, infrastructure and strategic readiness requirements in the department and make recommendations for investment.
• External Relations and Advocacy
o Be a YMCA ambassador and strategic leader in the community by developing partnerships and relationships through community groups, committee work, and outreach opportunities.
o Educate others on Association Services initiatives and projects.
o Follow policies regarding confidentiality to safeguard data and information and handle sensitive information with a strong sense of ethics and confidentiality, in addition to other Association policies and guidelines.
o Assess current community needs and identify recommendations, in alignment with the Association’s strategic plan, of where to focus growth efforts.
Physical/Special Demands
• There are no physical/special demands for this position
Qualifications and Experience
• Post-secondary education in Communication, Business Management, or equivalent
• Minimum of 5+ years of practical or lived experience is required
• Supervisory experience is required
• Intermediate to expert knowledge in Microsoft Office Suite programs is required
• Previous non-profit experience is considered an asset
• Previous sales, communications, and marketing experience considered an asset
• Evidence of an acceptable Police Information Check and Child Intervention Check
• Three professional references are required
Thank you for your interest in working with the YMCA of Lethbridge. We appreciate the time and effort you put into your application and will carefully consider each submission. Due to the high volume of applicants, only those selected for an interview will be contacted. We apologize in advance for any inconvenience this may cause and wish you the best of luck in your job search.
At the YMCA of Lethbridge, we believe that everyone deserves to be treated with respect, dignity, and fairness. We are committed to creating a workplace that is welcoming and inclusive for all, regardless of age, race, gender, sexual orientation, disability, or any other characteristic. We strive to provide equal opportunities for employment and advancement, and we encourage all qualified candidates to apply.
Candidates must be eligible to work in Canada and possess the necessary documentation to support their eligibility, such as a valid work permit, permanent residency status, or Canadian citizenship. Police Records checks are reviewed on an individual basis and the offense(s) – if any – is considered in the decision-making process in relation to the requirement of working with children, therefore not eliminating all candidates with a record from being offered a position.
APPLY at: https://lethbridgeymca.ca/careers
The Alberta Recreation & Parks Association would like to acknowledge the First Nations, the Métis, the Inuit and all of the people across Alberta who share a history and a deep connection with this land. We dedicate ourselves to moving forward in partnership with Indigenous communities in the spirit of reconciliation and collaboration.