Climbing Technician

Why work for the Town of Canmore? Our team is professional, fun, dedicated and passionate about climbing, the community, and the endless opportunities for play in our magnificent Rocky Mountain environment. Our climbing gym technicians enrich the community as part of an energetic, diverse and dedicated climbing team committed to promoting the sport and culture of climbing in our community.

Position Overview: Working directly out of Elevation Place Climbing Gym, as a Climbing Gym Technician, you will have the opportunity to deliver exceptional customer service by ensuring that clients are comfortable, energized and engaged within the climbing gym. As a full-time climbing staff, you will be the face of the climbing gym and will take a leadership role in the facility. In this role, you will have the opportunity to contribute to the ongoing success of the climbing gym in many capacities such as welcoming new customers, providing orientations, issuing rental equipment, conducting belay tests, and performing general maintenance tasks. In addition, you will have the opportunity to further develop your administrative skills as you take on some basic administrative functions and projects, as well as support operational planning for the gym. As an instructor, you will deliver outstanding climbing programs for adults and children, while mentoring other instructors and contributing to program planning.

Attributes: This job is perfect for someone who is looking to expand their career in the climbing industry and branch out into both leadership and administrative functions. You are a friendly, confident team player who thrives on learning new things, demonstrates leadership and above all, loves climbing and wants to develop that love in others. You can prioritize work under pressure, multi-task, and possess strong leadership, administrative, and communication skills. You have 1-2 years of previous experience in a climbing gym environment, the ability to route set, and have an ACMG climbing Gym Instructor (Level 1, 2 or 3) and standard first aid. Significant recreational and professional climbing experience will help you to be successful in this role.

Abilities and Experience
– Able to prioritize and work under pressure – required
– Strong administrative, leadership, organizational, and communication skills – required
– Previous work experience in a climbing gym environment – required
– Working knowledge in Microsoft Office – required
– Working knowledge in Intelligenz and Dayforce – preferred
– Comfortable managing large groups, including children – required
– Proven commitment to safety and willingness to abide by all safety procedures and protocols – required
– Route setting experience – required
– Significant recreational climbing experience – required
– RCMP criminal record check with a vulnerable population clearance

Education & Certifications
– Standard First Aid/CPR/AED – required
– Association of Canadian Mountain Guides (ACMG) Climbing Gym Instructor (level 1, 2, or 3) – required
– Other ACMG Climbing Stream Certification(s) – asset
– Other work at height certification – asset
– Hi-Five Training – asset
– Able to supply a drivers abstract, class 5 driver’s license – asset

Work Schedule: This is a full-time (40-hour a week) position requiring both weekend and evening availability.

Salary & Benefits
– Pay Range- $25.25 to $28.22 per hour to start. Compensation will be calculated based on the successful candidate’s related work experience and education.
– Competitive benefits package, & health spending account
– Generous RRSP matching plan
– Personal development & learning opportunities
– Positive work culture
– Work-Life Balance

Closing Date for Applications: This posting will remain open until filled.

How to Apply: To apply, please combine your cover letter and resume into a single document (PDF or Word) and click  “Apply Now”. To help us learn more about you, in your cover letter please clearly detail the following:

Why you want to work with us in this position.
What skills, experience, and (most importantly) attitude you will bring to enhance the team and enrich our community

Certifications: Please include copies of all relevant climbing and first aid certifications with your application!

Prior to beginning work, the successful candidate will be required to submit all required certifications and documentation, including driver`s abstract and records checks. The Town of Canmore wishes to express our appreciation to all applicants for their interest and effort in applying for this position. However, only candidates selected for interviews will be contacted.

The Town of Canmore is an inclusive and equal-opportunity employer. All applicants will be considered for employment without attention to age, colour, race, gender, ancestry, ethnic origin, disability or sexual orientation. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, hr@canmore.ca