Aquatics Coordinator

About MRU
Founded in 1910 and located in Calgary, Alberta, Canada, Mount Royal University grew into a vibrant college in the 1930s and became a mid-sized university in 2009. Mount Royal has carved out a distinct niche by offering smaller class sizes, a robust liberal education and unique undergraduate programs. Currently, more than 15,000 credit students choose from 13 bachelor degrees and 36 majors.

Mount Royal University is located in the traditional territories of the Niitsitapi (Blackfoot) and the people of the Treaty 7 region in southern Alberta, which includes the Siksika, the Piikani, the Kainai, the Tsuut’ina and the Iyarhe Nakoda. We are situated on land where the Bow River meets the Elbow River. The traditional Blackfoot name of this place is “Mohkinstsis,” which we now call the city of Calgary. The city of Calgary is also home to the Métis Nation.

Mount Royal University is committed to removing barriers and fostering the inclusion of voices that have been historically underrepresented or discouraged in our society. In support of our belief that diversity in our faculty and staff enriches the work, learning and research experiences for the entire campus community, we strongly encourage members of the designated groups (women, Indigenous Peoples, persons with disabilities, members of visible minorities, and diverse sexual orientation and gender identities) to apply and self-identify.

About the Department of Cougars Athletics and Recreation
Mount Royal University Cougars Athletics and Recreation takes an inclusive, student-centered approach in offering groups and individuals opportunities to bolster their health and wellness through a wide range of programming and activities ranging from beginner sports enthusiast to our eight Cougars varsity athletic programs.

Cougars Athletics and Recreation actively creates, promotes, and sustains an environment in which the Mount Royal University community is challenged and supported in pursuit of personal growth in the areas of Athletics and Recreation.

About the Role
The Aquatics Coordinator is a member of the Recreation team of Cougars Athletics and Recreation which actively creates, promotes and sustains an environment in which the Mount Royal University community is challenged and supported in pursuit of personal growth in the areas of Athletics and Recreation.

Reporting to the Aquatics Supervisor, the Aquatics Coordinator is responsible for continually creating safe, accessible, and inclusive aquatics spaces and programs where people can show up as their authentic selves. The Aquatics Coordinator oversees the day to day operations of the Aquatic Centre and is responsible for staff training, development, scheduling, active supervision and coaching. This position also assists with facility management including and not limited to managing water chemistry, performing backwashes, and record keeping for EH&S and Risk Management purposes. The Coordinator works collaboratively with internal and external stakeholders and with the rest of the program and services team to inspire people to move so that they can be the best version of themselves.

Responsibilities:
Aquatics Centre Operations (50%)
Describe and enforce departmental, institutional and provincial policies and procedures specific to aquatic centre operations and explain the rationale behind policies and procedures to customers and casual employees.
Facilitate execution of daily operations such as opening/closing the aquatic centre, scheduling, casual employee supervision, water checks, chemical application, and general cleaning and maintenance.
Maximize customer experience by applying departmental service standards (reliability, responsiveness, and relationships) to areas of responsibility in-person, over the phone, and via email.
Articulate the departmental service standards in behavioural terms so casual employees can demonstrate the service standards through actions.
Assist in conducting interviews and justifying hiring decisions for Lifeguard and Swim Instructor positions.
Write and present clear, concise documents such as incident reports, program plans, policies, and training materials.
Lead and or/facilitate effective training sessions for casual employees.
Model, encourage, and promote community by reinforcing the values of the department and institution.
Conduct team building and training activities for casual employees that are appropriate for their position.
Devise and implement team building activities to improve dynamics among casual employees.
Provide coaching to individual casual employees who may need improvement to meet the expectations of their position.
Assist in formulating plans and proposals for major equipment purchases.

Facility & Risk Management (30%)
Perform and document facility and equipment safety inspections.
Implement training for casual employees to comply with departmental, institutional, and provincial requirements.
Document that casual employees possess certifications and/or qualifications in accordance with the best practices for their job responsibilities, and have completed specific training and participated in drills to perform their expected job duties.
Assist in the development of policies and procedures for facility use that comply with applicable laws and rules and maximize safe and equitable use by patrons, program participants, and groups.
Collect and maintain facility records, including water checks, first aid reporting, pool contaminations and daily use statistics.
Ensure that supplies and chemicals used in water chemistry and maintenance activities are stored and used in compliance with OHS legislation.

First Aid & Aquatic Program Implementation (15%)
Lead the planning, coordination and administration of Red Cross First Aid programs.
Assist in the planning, development, coordination and administration of learn to swim and aquatic leadership programs.
Ensure continuous improvement in program delivery through application of changes introduced through the assessment process.
Examine issues of equity and diversity and be aware of their significance in collegiate recreation.

Departmental, Divisional and Institutional Service and Planning (5%)
Support the development of innovative collaborative partnerships to advance the departmental, divisional and institutional strategic reach.
Collaborate with others across campus to further equity, diversity, and inclusion.
Advance and serve on department committees.

Qualifications
Passion and energy for inspiring people to move so that they can be the best version of themselves.
Understanding of one’s own identity and learning from the identity of others to interact respectfully and include others of varying backgrounds.
Diploma in Recreation Facility Management or equivalent education.
Minimum of 2 – 3 years of relevant experience.
National Lifeguard (NL) Pool Certification.
Swim Instructor.
Pool Operator Level I.
Intermediate (Standard) First Aid and CPR-C Certification.
Ability to establish effective working relationships and work as a member of the team.
Demonstrated experience coaching and mentoring others.
Excellent communication, organizational and interpersonal skills.
Demonstrated innovation, creativity and informed risk taking.
Experience with recreation management software platforms.
Computer/technical proficiency in Microsoft and Google applications.
Demonstrated knowledge of theories and practices in promoting student development and learning.
Ability to work flexible hours including evenings and weekends as needed.

Preferred Qualifications
Lifesaving Instructor, National Lifeguard Instructor and Lifesaving Trainer Certifications
Red Cross or Lifesaving First Aid Instructor
S.E.E Auditor
Pool Operator Level II
Bachelor’s degree in physical literacy, recreation, physical education, sport management, or related field.
Relevant experience in a comparable university or similar recreation setting.
Demonstrated experience in leading a diverse team.
Experience with ActiveNet or similar recreation registration and facility management software
Membership and active involvement in relevant professional organizations such as ARPA, NIRSA, CSEP and/or other higher education associations.

What We Offer
Talented and committed employees are the driving force behind student success. We strive to be an employer of choice among Canadian post-secondary institutions.

At Mount Royal University, we recognize that people are a combination of many intersecting identities; we work to cultivate an environment that welcomes the whole person, and harnesses the strength that is available in our diversity, creating a rich and inclusive workplace.

Investing in the learning and development of our employees benefits the individual and the University. A variety of services, resources and programs encourage a healthy, productive workplace. Mount Royal University offers a competitive total compensation package including health and dental benefits, pension, health and personal spending accounts, paid vacation, winter holiday closure, personal days and a free membership in our fully equipped recreation centre.

Our campus offers the convenience of a medical clinic, dentist and pharmacy, as well as a variety of wellness services such as physiotherapists and massage therapists. Campus Recreation offers many activities, including personal training, fitness classes, climbing, aquatics, sports, tournaments and certifications for students, employees and the public.

Salary: $55,982 – $2 70,841 per annum

Closing Date: January 10, 2024

A cover letter and resume should be submitted in one .pdf document. Please title your .pdf document as follows: [Last Name], [Requisition Number].pdf (ex. Smith, 999999.pdf).