Programs: Excellence Series : Yardstick

Overview

Yardstick is a benchmarking tool developed by an international community of facilities and parks managers that collects management and planning data, measures performance, and drives future improvements in parks, open spaces, and recreation facilities.

Benchmarks

Benchmarks analyses financial performance, assists with cost estimating, and helps users advocate for better funding for parks and recreation facilities. Compare your information to cities across the globe and industry best-practices.

Information collected includes:

  • Financial performance
  • Cost estimations
  • Records compliance

Visitor Surveys

Visitor Surveys is an on-the-spot, personalized intercept survey of parks and recreation facility visitors and a door-to-door annual survey that records visitor expectation and satisfaction levels and measures gaps in performance.

For pricing, sales, and other information, please contact Steve Allan at sallan@arpaonline.ca.