Job: Director, Community Recreation Centres - City of Edmonton

Director, Terwillegar, Clareview, and The Meadows Community Recreation Centres  
Job Number: 31062

This position is up to 24 months in duration
Benefits Package will be provided to the successful candidate

Recreation facility programs and services enrich quality of life, embrace wellness, and provide personal growth and development opportunities across all age groups.  These services are readily accessible to individuals and families regardless of social or economic status or level of ability, and they are planned, managed and delivered in a way that reflects community priorities.  The Community Recreation and Facilities Branch delivers high quality, memorable experiences for individuals and families in safe and healthy environments.  Facilities serve as community hubs, bringing people together in welcoming and vibrant settings.  

The Director, individually and collectively, is an integral agent for the Executive Leadership Team’s strategic management and integration accountability.  Through this accountability, Directors must plan, organize, lead, and control the work of the specific section in alignment with the overall branch, department and corporate direction.

The Director, Terwillegar, Clareview, and The Meadows Community Recreation Centres is responsible for the direct delivery of public recreation, sport, leisure and heritage programs, services and collections to Edmontonians and is accountable for on-site administration and management. The Director will create the conditions for success for the branch and section which includes work with Branch Managers, Councillors, Citizens, and industry leaders, other Directors and staff from across the City of Edmonton.

The Director is accountable for:

  • Overall management of the Terwillegar, Clareview, The Meadows Community Recreation Centres, and the new Orange Hub
  • Building relationships and agreements with partner organizations to deliver the best possible services to citizens and visitors.  Partners represent a wide range of not-for-profit groups, clubs, organizations, and private businesses
  • Develop monthly, quarterly, and yearly performance targets.  Monitor, manage, and adjust strategies to reach the desired goals and targets.  Ensure the Section performance targets align with the Branch’s overall performance goals, strategies, and objectives
  • Lead the performance management of employees including evaluating performance and delivering feedback.  Use Key Performance Indicators to further develop a high performing team(s) across multiple recreation centre’s
  • Provide detailed analysis to the Branch Manager with regards to revenue trends, budget management, variance analysis, and cost control.  Translate this information into action plans that will further enhance the overall performance of the recreation centres
  • Acting as a liaison between partner groups and the City of Edmonton, including negotiation of contract agreements, articulating City positions, and interpreting Corporate policies and procedures
  • Strategic planning, annual and long range budget forecasts, and preparation of estimates and projections
  • Management of the CRF Branch Safety and Security Portfolio
  • Acting as the Chair of the Joint Use Agreement Steering Committee
  • Ensuring the prudent and effective use of financial resources in the conceptualization and delivery of the Branch and Section work
  • Ensuring staff are empowered, have the competencies, and are well equipped to perform their roles safely and effectively
  • Providing leadership and supervision directly to a management team of supervisors and indirectly to permanent, part-time and contract staff in the areas of staff development, safety and security, environmental management program, productivity and performance evaluation
  • Motivate staff to high levels of performance, promoting continuous improvement and ensuring a reputation of excellence in customer service
  • Communicating the principles and methods of quality customer service, staff conduct, dealing with various media and promoting a positive public image


  • University degree in Recreation Administration, Business Administration or related discipline, preferably at the Masters level
  • Formal education and professional development courses in related fields.
  • Minimum of ten (10) years of progressively responsible management experience
  • Previous experience in Recreation, Sport, and Community Development is considered an asset
  • Leadership: Well-developed leadership capacity with a balance of strategic thinking and technical expertise to manage day-to-day operations. Ability to motivate staff and lead through change
  • Facility Management and Operations: In depth knowledge of facility management.  Experience providing a safe, healthy and productive facility environment, including some specialized skills in the areas of cash management, building systems and operations, and marketing
  • Program and Project Management: Extensive knowledge related to program, project and event planning and coordination, project administration and management
  • Contract Management: Experience with contract and agreement development, evaluations, implementation and monitoring
  • Customer/Partner Relations: Direct experience liaising with business partners, community groups, and inter-departmental teams.  Practical knowledge of community engagement processes
  • Financial Management: Experience leading and managing the budget process for multiple locations with large revenue streams
  • Legislation: Working knowledge of pertinent civic, provincial and federal legislation and industrial regulations and accreditations
  • Ability to communicate and connect with a wide range of audiences
  • Political awareness (ability to read and understand the political/strategic environment)
  • Ability to build and maintain effective relationships with Citizens, Council, the Executive Leadership Team, Branch Managers, and staff

We are an equal opportunity employer.
We welcome diversity and encourage applications from all qualified individuals.

Hours of Work: 36.9 hours per week, Monday - Friday
Salary: $130,111.00 - $162,640.00  (Annually) + Benefits Package

Recruitment Consultant: JM/IS

Classification Title: Director
Posting Date: Dec 5, 2017
Closing Date: Dec 22, 2017 11:59:00 PM (MST)
Number of Openings (up to): 1 - Permanent Full-time
Union : Management
Department: Terwillegar, Clareview, and The Meadows Community Recreation Centres (Citizen Services)
Work Location(s): 17th Floor Edmonton Tower, 10111 104 Avenue  Edmonton T5J 0J4

$130,111.00 - $162,640.00 /annum


Application Deadline:
Dec 22, 2017

Apply online at