Job: Aquatics Supervisor - Royal Glenora Club

The Royal Glenora Club is seeking an experienced, highly qualified and motivated leader to direct its Aquatics Department.

Job Description:

Under the direction of the Director of Recreation, the Aquatics Supervisor will be responsible for the supervision of the operations of the aquatics pools through planning, coordination, scheduling, and evaluating a variety of programs specific to aquatics area within the facility.

This is a scheduled, regular, full time position. This position requires a flexible work schedule to including mornings, evenings and weekends.


Under the supervision of the Director of Recreation, the Aquatic Supervisor will provide technical expertise by:

  • Conducting orientation and in-service training of staff to ensure an applied understanding of life support programs (emergency procedures) and techniques, lesson instruction, and knowledge of departmental policies and procedures;
  • Instructing advanced level aquatic instructor and lifeguarding programs acting as a mentor for staff, ensuring established safety and customer service standards are met.
  • Performing on-deck lifeguarding duties and teaching lessons when required due to staffing levels; and providing input, organizing & supervising special events.

Provides supervision by:

  • Planning, assigning, supervising, and checking the work of part time and casual employees engaged in instructional and lifeguarding duties;
  • Participating in the selection, recruitment, training, and development process for Aquatic staff;
  • Evaluating the work performance of Aquatics staff;

Provides customer service by:

  • Communicating effectively with staff (aquatic, administration, maintenance) and Members, fostering a safe and enjoyable aquatic facility;
  • Answering enquiries and handling complaints of participants regarding course content and teaching methods of instructors;
  • Establishing and maintaining effective working relationships with a variety of internal and external contacts.

Provides administrative duties by:

  • Participating in the planning, organization and promotion of aquatic programs;
  • Evaluating and recommending changes to a variety of instructional, competitive and recreational aquatic programs for all ages;
  • Ordering and maintaining program inventory and first aid supplies;
  • Facilitate swimming lesson administration and data input;
  • Performing related duties as assigned.


  • Education: Minimum: Grade 12 Diploma. Preferred: Graduation from a four year college or university with a Bachelor's Degree in Recreation, Physical Education, or a closely related field
  • Proficient knowledge in the areas of lifeguarding, swimming instruction, and emergency procedures
  • Current certification as a Life Saving Society Instructor that is valid throughout employment
  • Pool Operator Level 1 is REQUIRED and Pool Operator Level 2 is considered an asset
  • Valid NLS certification
  • Valid First Aid or Aquatic Emergency Care/CPR
  • First Aid Level C including CPR which includes A.E.D.
  • Lifesaving Society Instructor Certification (LSI) • National Lifeguarding Services Certification (NLS)
  • Pool Operators Certification Level 1 with ability to progress to Level 2
  • Lifesaving Society Aquatics Supervisor Training (A.S.T.)
  • W.H.M.I.S Certification
  • Demonstrated computer skills to operate spreadsheet and word processing programs
  • Functional office computer skills.
  • Plus three (3) years directly related aquatics experience, or any equivalent combination of education and experience.


  • Alberta Class 5 Drivers licence
  • Pool Operators Certification Level 2
  • Instructor Trainer-National Lifeguard
  • Swim For Life Instructor Trainer
  • Aqua-aerobics training
  • Oxygen Administration (O2), would be an asset
  • High degree of verbal, interpersonal and organizational skills.
  • Ability to work independently with a minimum of supervision.
  • Strong supervisory skills.
  • Knowledge and Skills:
  • Considerable knowledge of the Lifesaving Society programs, policies and general pool standards.
  • Applied Knowledgeable of aquatic standards (AHS)
  • Ability to lead, train, supervise and evaluate staff.
  • Sound judgment and problem-solving abilities.
  • Ability to effectively plan, organize and schedule aquatic program activities.
  • Ability to define problems areas, establish work methods and monitor tasks.
  • Exceptional ability to self-motivate and function with minimal direction meeting established timelines.
  • Strong organizational and time management skills.
  • Excellent verbal and written communication skills.
  • Excellent interpersonal and conflict-resolution skills.
  • The ability to establish and maintain positive working relationships with co-workers, YMCA-YWCA staff, members of the general public and external agencies.
  • Ability to work within, and contribute to, a collaborative team environment.
  • Demonstrated commitment to customer service.
  • Applied knowledge of WCB regulations and local pool policy with regards to chlorine gas and other types of emergency circumstances, and safe work practices.


  • Service Attitude: Identifies needs and wants of members/participants as priority and responds in an effective and timely manner to enhance every person’s experience.
  • Relationship Building: Builds positive interactions both internally and externally to achieve work related goals.
  • Welcoming: Treats everybody in a friendly and respectful manner. Creates a pleasant, user-friendly atmosphere. Goes out of your way to make people feel at ease and makes an effort to learn the names of staff, volunteers, and patrons.
  • Quality Focus: Ensures that services criteria for self, staff, and programs are set, reviewed and surpassed regularly to provide excellent service delivery.


The Royal Glenora Club offers a competitive salary and comprehensive benefits package for this full-time position


Application Deadline:

The posting will be open until a suitable candidate has been found.
Qualified candidates may submit a resume, with cover letter referring to “Aquatics Supervisor” position to:
Royal Glenora Club
c/o Human Resource Director
11160 River Valley Road NW
Edmonton AB
T5J 2G7
Visit our website,
We thank all applicants for their interest in The Club; however, only those selected for further consideration will be contacted. No phone calls please.