Job: Aquatic Services Supervisor - Lac La Biche County

Aquatic Services Supervisor
Full Time Permanent Position

The purpose of this position is to plan, organize, direct and control the smooth daily operation of aquatic services for Lac La Biche County (Portage Pool). This includes a responsibility to balance resources with the effective development and execution of aquatic programs and services that create positive and safe aquatic experiences for all stakeholders in a growing community.

This position performs a critical function as Portage Pool is a facility located offsite from the Bold Center, the hub of Recreation & Community Enhancement. The incumbent must be able to work with limited direction and supervision to manage vision and mission of Lac La Biche County and the Recreation Department.  


Facility Administration

  • Responsible for the safe operation of a public swimming public according to Alberta Health Regulations; 
  • Assists with creating and developing long-term vision for aquatic services in Lac La Biche County with managers, i.e. staffing strategies, new facility development plans, asset management and succession planning; 
  • Directs aspects of daily pool operations and works collaboratively with Facilities department and/or Manager regarding maintenance and custodial operations;
  • Develops all communication strategies, signage, etc. to market and promote aquatic services, promotions and merchandise;
  • Coordinates with Health & Safety to ensure Occupational Health & Safety compliance, i.e. updated safe work procedures; WHMIS training; establish emergency procedures and schedule supervisory training; reviews incident reports for follow-up action and ensures adequate records are maintained; prepares WCB claims; 
  • Conducts monthly safety meetings and facility safety audits; 
  • Conducts facility purchasing (pool chemicals, janitorial and instructional supplies, equipment, resale inventory) and sources new equipment and supplies, including proper storage organization; 
  • Assists with preparation and implements annual aquatic services budget (programs & facilities) within authority; completes purchase orders and expense coding; receives and inventories all purchases; makes recommendations for capital purchases and equipment life cycling; 
  • Negotiates and prepares agreements and service contracts for rental groups according to established Lac La Biche County policies;
  • Promotes and maintains positive public relations and partnership opportunities with schools, community groups, and local organizations to maximize use of facility;
  • Oversees facility bookings, scheduling adequate staff and appropriate pool space; auditing reservations and invoicing; processing payments; follow up with overdue accounts;  
  • Coordinates all decisions and implements an action plan during emergency situations;

Staff Management

  • Oversees and directs staff; prepares staff schedules, work assignments, approves time off requests, conducts performance reviews, disciplinary action, recommends merit increases and verifies staff timesheets;
  • Advertises, screens, interviews, and hires staff;  ensures that new staff are adequately trained to safely deliver service standards using training checklists, direct instruction and reference manuals;
  • Ensures all staff certifications are current and meet standards and that appropriate remedial training is  organized internally or externally, as required;
  • Develops and implements staff in-services, meetings, and training opportunities as required; 
  • Provide direction and leadership to all aquatic staff to ensure consistently positive sound decision making, trouble shooting and problem solving;
  • Establishes and maintains solid working relationships with staff in the facility and other departments to ensure a cohesive working environment;
  • Provides leadership to swim instructors during lessons including coaching, mentoring, skills assessment and performance feedback; audits report cards and participant progress;
  • Further develops teacher training via co-teaching opportunities and implements mentorship program; 

Aquatic Programming

  • Responsible for the development, implementation, and evaluation of aquatic programs, leadership courses, special events, activities and other initiatives;
  • Develops mentorship, job shadowing, and work placement opportunities for community youth in compliance with established safety and employment regulations; recruits candidates and ensures processes are implemented and documented effectively; 
  • Supports facility programming and operations during daytime, evening, and weekend hours by accommodating and adjusting schedule as required based on facility operational needs; 
  • Critically evaluates all established practices and implements changes or makes recommendations to increase overall efficiency and effectiveness of aquatic programs and services;

Lifeguarding & Instructing

Performs duties of lifeguard, instructor, customer service representative, and pool operator daily as required; 

Other Duties

  • Community engagement and outreach, i.e. attending promotional opportunities as needed; acting as a representative of Portage Pool/Lac La Biche County Recreation; develops and directs all promotional tools as required;
  • Engages in professional development and networking opportunities to keep current with changing trends and new technologies within aquatics and recreation industries;
  • Performs all administrative duties and customer service representative functions as required; provides “hands on” leadership to frontline staff as an established point of reference;
  • Delivers prompt, courteous customer service to all facility users;
  • Performs other duties as assigned by the Manager, Recreation, or designate.


  • Degree or diploma in Kinesiology, Recreation, or related field or in combination of education and direct work experience may be considered;
  • Lifesaving Society National Lifeguard Certificate (NLS);
  • Standard First Aid & CPR-C/AED (Instructor is an asset);
  • Red Cross Water Safety Instructor (Instructor Trainer is an asset);
  • Lifesaving Society Advanced Instructor (Instructor Trainer is an asset);
  • Certified Pool Operator Certification;
  • Minimum 4 years’ experience working in aquatics (lifeguard, instructor, pool operator, attendant, etc.);
  • Minimum 2 years’ experience in a supervisor capacity (head guard, team lead, shift supervisor, etc.);
  • Knowledge of Alberta Employment Standards and HR administration practices;
  • Knowledge of municipal government and administration of public recreation facilities;
  • Knowledge of booking/recreation software (CLASS, Activenet, MaxGalaxy, BookKing, etc.);
  • Must submit a Driver’s Abstract, Criminal Record Check, Child Welfare Check, and Medical Assessment that meets the satisfaction of the County.

Salary range: $76,377.60 to $98,841.60 annually

Lac La Biche County offers a comprehensive and competitive benefits package, including:

  • 100% Employer paid Health and Dental Benefits
  • Employee and Family Assistance Plan
  • Local Authorities Pension Plan  

Competition Number: 38-AS-19
Closing Date: This competition will remain open until a suitable candidate is found.

Candidates from this competition may be used to fill future vacancies at the same classification level within the next 6 months

$76,377.60 to $98,841.60 /annum


Application Deadline:
Open Until Filled

Interested candidates are invited to forward their resume in strict confidence to:

Attention: Human Resources
Lac La Biche County
Box 1679 Lac La Biche, AB T0A 2C0
Fax: 1-888-421-2533

We thank all interested applicants; however, only applicants selected for an interview will be contacted.